Welcome to An-Nawabi! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect different types of information to provide a better shopping experience:
a) Personal Information
When you place an order, create an account, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment details (handled securely by third-party payment providers)
b) Non-Personal Information
We automatically collect certain data when you visit our website, including:
- Your IP address
- Browser type and device information
- Pages visited and time spent on our website
- Cookies and tracking technologies to improve our services
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders
- Send order confirmations and updates
- Improve our website and customer experience
- Respond to customer service requests and inquiries
- Prevent fraud and enhance security
- Send promotional offers (if you opt-in)
3. How We Protect Your Information
We implement security measures to protect your personal data, including:
- Encrypted payment processing (we do not store credit/debit card details)
- Secure servers and firewalls
- Limited access to personal data only for authorized personnel
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Delivery Partners: To ensure successful delivery of your orders.
- Payment Providers: To process secure transactions.
- Legal Authorities: If required by law to prevent fraud or illegal activities.
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience. You can choose to disable cookies in your browser settings, but this may affect some website features.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request data deletion (except for necessary transaction records)
- Opt-out of marketing emails (unsubscribe option available)
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.